FAQs

What is the origin of our hair?

We supply single donor extensions, selected across Asia, mainly from Vietnam.

Do we sell wigs?

Unfortunately, we currently do not sell wigs.

How many bundles will I need?

To achieve a full look, we recommend:

2 BUNDLES – 12-14inches

3 BUNDLES – 16-18inches

4 BUNDLES – 20-26inches

Please note this is subject to change depending on the closure and frontal size.

What payment methods do we accept?

We accept payments from all mainstream credit and debit cards, as well as PayPal.

How long is delivery?

Our UK lead time is 10-14 business days (excluding weekends). 

Do we offer collections?

We do not offer collection as standard, but we can occasionally arrange collections depending on the circumstances.

Do we offer a coloring service?

No we don't offer a coloring service, however our hair can dyed or bleached.

MORE

WE ARE CAPRI

Our Hair

Ethics & Sustainability

Our Promise

Origin & Sourcing

Our extensions are meticulously curated by specialists with over 20 years of experience in hair collection and research. Ethically sourced from hand-picked women across Southeast Asia, each donor is rightfully compensated, contributing to a better quality of life.

Our sourcing process ensures that every strand is long-lasting and maintains the highest quality. With a natural lustre, unmatched movement, and minimal maintenance, our hair contains no synthetic fibers or animal hair—only pure, authentic excellence.

Why Our Hair?

Our sourcing process ensures that every strand is long-lasting and maintains the highest quality. With a natural lustre, unmatched movement, and minimal maintenance, our hair contains no synthetic fibers or animal hair—only pure, authentic excellence.

All textures have been tested for several years and proven to last 6+ with proper care - which is rare in today's market.

Our extensions are designed to be versatile and hassle free, whilst taking your hairstyle to the next level.

Charity & Service

At Capri, we're more than just hair—we value charitable work where our community can truly make a difference. With that being said, a small portion of all revenue will be donated to charitable organizations such as My Shining Star. If you have any charities you'd like us to support, please do get in touch.

Sustainability

Capri solely follows sustainable principles from our hair to our packaging!

We utilise 100% biodegradable, recycled and recyclable products for all our packaging.

Our extensions are provided by women who collect their hair strands over time or choose to donate their hair. In addition, we are currently focusing on ways we can safely dispose and recycle old hair extensions.

Capri is passionate about saving our planet, and we would love for you to be part of our journey.

To find out more about our sustainable steps click here.

Quality

Quality will always be our top priority, ensuring that our sourcing team produces all extensions to the highest standards.

Customer Service

With over 10 years of customer service experience, Capri Extensions is here to serve you! You will be addressed and supported with a professional and friendly team for any questions or requests you may have.